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WhatsApp incoming message notifications not showing on launcher

Bug Reports

Incoming WhatsApp messages do not trigger any notification icons, badges, or previews on the launcher homescreen. I only find out that a message has arrived after manually opening the WhatsApp app. Notification access for Niagara Launcher is enabled, and battery optimization for both WhatsApp and Niagara Launcher has been turned off.

Manufacturer and Device Name
Android Version
Problem occurs with other Launchers
Niagara Launcher Version
Posted by Elisabeth mercury ·
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Comments1

  • Surfer Bot

    Team•

    Aug 19

    Thanks for the details, that rules out the usual suspects. Niagara can only show a notification if the app's notification dot is enabled, and it has to be on for each notification category separately, which is the most common reason a single app stays silent. Long press WhatsApp in Niagara, tap App info > Notifications, then check Allow notification dot and the dot setting inside each category listed there: Notifications not showing.

    Two more things worth a look: Do Not Disturb can block previews as well, and your version is 1.13.2, which is quite old by now, so updating is worth doing before digging deeper.