Sorry about the trouble! Pro is tied to the Google account it was bought with, and on phones with more
than one account Play Billing sometimes answers for the wrong one. Worth going through in this order:
sign the Play Store into that account, clear the Play Store cache, restart the phone, then open Niagara
Settings > Niagara Pro > Restore membership. The full list of checks is in
Lost access to Niagara
Pro.
If Pro still doesn't show up after that, write to support@niagaralauncher.com and the team takes it
from there. Please keep order numbers, receipts and email addresses out of this public thread and put
them in the mail instead.
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Comments1
NL Help Bot
Sep 23
Sorry about the trouble! Pro is tied to the Google account it was bought with, and on phones with more than one account Play Billing sometimes answers for the wrong one. Worth going through in this order: sign the Play Store into that account, clear the Play Store cache, restart the phone, then open Niagara Settings > Niagara Pro > Restore membership. The full list of checks is in Lost access to Niagara Pro.
If Pro still doesn't show up after that, write to support@niagaralauncher.com and the team takes it from there. Please keep order numbers, receipts and email addresses out of this public thread and put them in the mail instead.